Madras Medical College
GOVERNMENT Preferred partnerHSP-6003279
Beds
6
Open
191
YTD
Billing summary
0% collection efficiency
Credit utilization
Limit ₹2,50,000
4%
used
Operational KPIs
Avg fulfillment
42 min
SLA compliance
97.2%
Discard back
0.4%
Satisfaction
4.8/5
Blood group demand
Units consumed YTD by group
Component split
Preferred product forms
SLA breach history
Incidents requiring root-cause review
2026-03-28
Emergency PRBC not fulfilled within 30 min (42 min actual)
2026-02-14
Platelet quality — temperature breach during transit
Key contacts
Escalation tree
Dr. Aruna Krishnan
Chief Medical Officer
Dr. Harish Iyer
Transfusion Officer
Ms. Vidya Ramesh
Accounts Head
24×7 Hotline
Emergency desk
Recent requests · 2
Issued, pending & historical
Rajesh Balaji · 1× Platelets
Dr. Ganesh · needed by 2026-04-18
Prakash Moorthy · 2× PRBC
Dr. Naveen · needed by 2026-04-18
Invoice history · 2
| Invoice # | Issued | Due | Units | Total | Status |
|---|---|---|---|---|---|
| RK/2026/0103 | 2026-04-05 | 2026-04-20 | 4 | ₹6,496 | SENT |
| RK/2026/0113 | 2026-03-06 | 2026-03-21 | 2 | ₹3,248 | OVERDUE |
Dispatch map
Typical route · blood bank → hospital