MIOT International

Trust · Madurai, Tamil Nadu · Partnership score 74/100

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MIOT International

TRUST Preferred partnerHSP-6002
Madurai, TN
+91 4410007442
admin@miot.in
MoU since 2021
NABH accredited 4.8 / 5 rating Trauma centre 680 doctors

226

Beds

4

Open

154

YTD

Billing summary

Total billed₹6,496
Collected₹4,872
Outstanding₹1,624

75% collection efficiency

Credit utilization

Limit ₹2,50,000

1%

used

Used₹1,624
Available₹2,48,376
Payment termsNet 30
Days overdue12 d

Operational KPIs

Avg fulfillment

42 min

SLA compliance

97.2%

Discard back

0.4%

Satisfaction

4.8/5

Blood group demand

Units consumed YTD by group

A+
8
A-
1
B+
8
B-
1
AB+
8
AB-
1
O+
8
O-
1

Component split

Preferred product forms

PRBC
77
Plasma
31
Platelets
31
Whole Blood
15

SLA breach history

Incidents requiring root-cause review

2026-03-28

Emergency PRBC not fulfilled within 30 min (42 min actual)

2026-02-14

Platelet quality — temperature breach during transit

Key contacts

Escalation tree

AK

Dr. Aruna Krishnan

Chief Medical Officer

HI

Dr. Harish Iyer

Transfusion Officer

VR

Ms. Vidya Ramesh

Accounts Head

2H

24×7 Hotline

Emergency desk

Recent requests · 2

Issued, pending & historical

AB+

Meena Iyer · 3× Plasma

Dr. Anitha · needed by 2026-04-17

ISSUED
A+

Shanthi Devi · 1× Whole Blood

Dr. Uma · needed by 2026-04-17

PENDING

Invoice history · 2

Invoice #IssuedDueUnitsTotalStatus
RK/2026/01022026-04-082026-04-233₹4,872PAID
RK/2026/01122026-03-092026-03-241₹1,624SENT

Dispatch map

Typical route · blood bank → hospital

Blood Bank HQ
MIOT
Avg transit 22 min · 8.4 km