MIOT International
TRUST Preferred partnerHSP-6002226
Beds
4
Open
154
YTD
Billing summary
75% collection efficiency
Credit utilization
Limit ₹2,50,000
1%
used
Operational KPIs
Avg fulfillment
42 min
SLA compliance
97.2%
Discard back
0.4%
Satisfaction
4.8/5
Blood group demand
Units consumed YTD by group
Component split
Preferred product forms
SLA breach history
Incidents requiring root-cause review
2026-03-28
Emergency PRBC not fulfilled within 30 min (42 min actual)
2026-02-14
Platelet quality — temperature breach during transit
Key contacts
Escalation tree
Dr. Aruna Krishnan
Chief Medical Officer
Dr. Harish Iyer
Transfusion Officer
Ms. Vidya Ramesh
Accounts Head
24×7 Hotline
Emergency desk
Recent requests · 2
Issued, pending & historical
Meena Iyer · 3× Plasma
Dr. Anitha · needed by 2026-04-17
Shanthi Devi · 1× Whole Blood
Dr. Uma · needed by 2026-04-17
Invoice history · 2
| Invoice # | Issued | Due | Units | Total | Status |
|---|---|---|---|---|---|
| RK/2026/0102 | 2026-04-08 | 2026-04-23 | 3 | ₹4,872 | PAID |
| RK/2026/0112 | 2026-03-09 | 2026-03-24 | 1 | ₹1,624 | SENT |
Dispatch map
Typical route · blood bank → hospital